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faq - frequently asked questions platformsWhich handheld and desktop computers do you support? Do you intend to support inegames on any other platforms? pocket pc How do I download an inegame onto my Pocket PC? Which Pocket PC devices do you support? Can I send my inegame to another Pocket PC? palm os How do I download an inegame onto my Palm? Which version of PalmOS do I need? Which Palm devices do you support? Can I move my inegame onto a Palm memory card? Can I beam an inegame to other people's Palms? When I type an answer into my inegame I can't continue. What can I do? windows How do I download an inegame onto my Windows PC? Which Windows PC devices do you support? purchasing How do I pay? How secure is the information I give you for payment? I did not recieve an email with the activation key for my inegame. registering How Do I Register? How do I register if I bought my inegame at an online store? I can't register my inegame with the activation key! Do I need to keep a note of my Activation Key or will it remain available for use at any time? use The game I downloaded mentions inebooks, not inegames. How do I get help with a problem playing an inegame? platforms Which handheld and desktop computers do you support? Our collection of inegames are currently available for Palm handhelds, Pocket PCs and Windows PCs. topDo you intend to support inegames on any other platforms? We are always looking to extend the coverage of inegames to new hardware platforms. If you have a suggestion please let us know via the feedback form. toppocket pc How do I download an inegame onto my Pocket PC? Select the inegame you want and press the 'Demo' button next to it. Choose to download the
Pocket PC self extracting archive and the inegame will then be downloaded on to your computer.
Note that this archive is for desktop PCs only - if you connect your Pocket PC to a Mac or Linux
machine drop us a line at our feedback page and we will send you a version for your desktop. Which Pocket PC devices do you support? Our inegames will run under the Pocket PC 2002 or Windows Mobile 2003 operating systems. topCan I send my inegame to another Pocket PC? Yes, you can do so by using the File Explorer program. Find the inegame you want to send, then tap the stylus on the name and hold it there for a few seconds. You will be shown a menu that includes
the choices to beam the software by infrared link or send it via e-mail. If you use the infrared link make sure that the other Pocket PC is set up to accept infrared messages. palm os How do I download an inegame onto my Palm?
Select the inegame you want and press the 'Demo' button next to it. You will then be asked
to choose what version suits you best. You then select
either a self extracting archive for PCs, a Stuffit Archive for Macs or a zip file for Linux desktop computers.
Which version of PalmOS do I need? Most of our inegames will run under Palm OS 3.5 or later. Individual inegames may also have restrictions about what version of PalmOS they will run on. Some titles are only supported under PalmOS 5, running the faster ARM processors. topWhich Palm devices do you support? Inegames can be used the following models: Palm III series, V series, VII series, M series, Zire and Tungsten, Handspring Visor and Treo, Sony CLIÉ and all Palm compatible mobile phones. topCan I move my inegame onto a Palm memory card? Inegames will run from any memory expansion cards - SD cards, Memory Stick or Handspring Springboard cards. If you have already registered your inegame please be careful when moving the software onto the memory card. Some file movers will not move the file at all, but instead copy the file then delete the original - this will make your inegame unregistered again. If you do unregister your title then you can re-enter your activation key or contact us with proof of purchase to re-register. topCan I beam an inegame to other people's Palms? Yes, you can. All of our titles are available as a single file that can be beamed from the Palm desktop (i.e. the main Palm screen) and choosing "Beam" from the "App" menu. The beamed inegame will be an unregistered demo on the receiving Palm. topWhen I type an answer into my inegame I can't continue. What can I do? To complete an answer you must inform the inegame software that you have finished typing. This is achieved by pressing the Done button on the virtual keyboard, or drawing a backslash ("/") in graffiti (which is the end of line graffiti symbol). topwindows How do I download an inegame onto my Windows PC? Select the inegame you want and press the 'Demo' button next to it. Choose to download the Windows PC self extracting archive and the inegame will then be downloaded on to your computer. Double click on this file and this inegame will be installed on your Windows computer. topWhich Windows PC devices do you support? Our collection of inegames will run on Windows 95, 98, ME, 2000 and XP. toppurchasing How do I pay? You will need to pay at the same time as you register the Inegame of your choice - see our detailed instructions on the Register page. topHow secure is the information I give you for payment? Interactive E Books Ltd, the company behind inegames.com, use World Pay as its Secure Payment Gateway. I did not recieve an email with the activation key for my inegame. We are happy to resend activation keys if they are not received. However, with the regretable increase in spam recently you will need to ensure that emails from the addresses support@inebooks.com and support@inegames.com reach your inbox. If your spam filter stops emails from us, we usually don't know you haven't received our message. topregistering How Do I Register? Go to the Registration Page on this website (select the 'Register' tab at
the top of all web pages), select your inegame, and insert
the Unique PDA Code that was shown on the screen of your PDA or PC after you
'played' the free demo. How do I register if I bought my inegame at an online store? To register an inegame purchased from one of our online store partners you need to use the prepaid registration page here topI can't register my inegame with the activation key! Your activation key consists entirely of letters, you can enter it as:
Do I need to keep a note of my Activation Key or will it remain available for use at any time? The Activation Key will not need to be entered again whilst the book is on your PDA or PC. If you ever delete the inegame you will need to enter the Activation Key again, or you can ask us to send it to you from the feedback form on this website. When requesting a resend of the key, please let us know when and where you bought your inegame to make our job easier. topuse The game I downloaded mentions inebooks, not inegames. Inebooks is the sister site to inegames, featuring interactive stories and gamebooks. There are some titles, notably the Mystaris series of fantasy gamebooks, that are both a book and a game, so they are listed on both the inegames and inebooks web sites. topHow do I get help with a problem playing an inegame? There is a help icon, "?", in the bottom left hand corner of the display which explains how to use your inegame. For specific help on this title, look at "Hints" under the "Menu" menu. Otherwise you can contact support@inegames.com by e-mail, or enter your query in our feedback form. top |
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